FAQs
Frequently Asked Questions (FAQs)
-
What makes Bella and Bear products vegan and cruelty-free?
- All our products are made with love, using only plant-based ingredients, and we never test on animals. We believe that beauty shouldn’t come at the expense of our furry friends!
-
Are your products safe for sensitive skin?
- Yes! Our gentle formulas are crafted to be kind to all skin types, including sensitive skin. But as always, we recommend doing a patch test before indulging in the full experience!
-
Can I use your products while pregnant or nursing?
- While our products are made from safe, natural ingredients, we recommend consulting with your healthcare provider for personalized advice.
-
What should I do if I experience irritation?
- Oh no! We want you to enjoy your bath bliss! If you experience irritation, please discontinue use and reach out to us. We’re here to help!
-
How should I store my Bella and Bear goodies?
- Keep your treasures in a cool, dry place away from direct sunlight. They’ll love you for it and last longer too!
-
Are your product packaging materials eco-friendly?
- Yes! We’re committed to reducing our footprint, so our packaging is recyclable and designed to be as eco-friendly as possible. Because saving the planet is always in style!
-
Do you offer samples?
- While we don’t have free samples, we’re sure you’ll fall in love with our trial and travel mini products! And don’t forget! We offer a happiness guarantee!
-
What is your shipping policy?
- We’re excited to offer same-day shipping for domestic orders received before 2 PM Central Time! So you can enjoy your Bella and Bear goodies in no time!
-
Can I return or exchange my products?
- Absolutely! If you’re not completely in love with your purchase, reach out to us within 30 days for a return or exchange. We want you to be utterly enchanted!
-
Do you ship internationally?
- Yes, we love spreading the joy! Check our shipping policy to see if we ship to your corner of the world.
-
Where should I send my compliments?
- Right here! We adore hearing from our fabulous customers, so feel free to drop us a message anytime. Your feedback makes our day! support@bellaandbear.com
-
Do you offer wholesale options for retailers?
- Yes, we do! If you’re interested in carrying Bella and Bear products in your store, head to our wholesale website and complete the application. Bella and Bear Wholesale